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  1. Purchasing services from the Pałac Wiechlice offer, as well as accessing the service, signify that the guest submits a statement that there are no health objections to the services offered by the Pałac Wiechlice SPA and that he has read and accepted the terms and conditions set forth in the rules.
  2. SPA & Wellness is a zone of calm and relaxation. Please behave quietly, do not drink alcohol and not smoke. The staff of the Pałac Wiechlice have the right to ask guests who do not comply with the silence and their behavior cause discomfort to other guests of the Pałac Wiechlice SPA.
  3. Please arrive for the treatment about 10 minutes before your scheduled start time.
  4. In the event of late arrival, the time delay is deducted from the total time of surgery.
  5. Cancellation policy: our cancellation policy allows you to cancel your appointment at the SPA without cost up to 4 hours before the start of the surgery, up to 2 hours before the procedure the client is obliged to cover 50% of the procedure price. In the absence of any information, the client is obliged to cover the entire cost of the planned treatment.
  6. In the Spa Palace Wiechlice does not perform the massage of pregnant women.
  7. Contraindications to massage. Massage is not recommended at menstruation, untreated arterial hypertension, atherosclerosis, cancers, fever above 38 degrees, varicose veins and irregular heart defects.
  8. Immediately before and after the treatments please avoid sunbathing and do not use solarium.
  9. We advise avoiding hearty meals before the treatments.
  10. Guests will not be admitted to the Spa Pałac Wiechlice:
    -which state indicates the consumption of alcohol or other intoxicants;
    -for which performance of the service at the Pałac Wiechlice SPA can pose a threat to life or health;
    -which behavior may threaten other guests and SPA staff;
    -the state of personal hygiene deviates from generally accepted standards;
  11. In case of no prior reservation, Guest can use the services provided that there are free appointments on the schedule.
  12. The booking of the service at the Pałac Wiechlice SPA takes place after the staff has checked the date and confirmed the booking in person, by phone, or by e-mail.
  13. Zalecamy przybycie do SPA Pałac Wiechlice bez biżuterii.
  14. We recommend to visit the Pałac Wiechlice without jewelry.
    SPA Wiechlice Palace is not responsible for jewelery items and other items owned by guests and left on site.
  15. The guest bears full financial responsibility for any damage caused by him, or for whom he is responsible: damage, destruction of the SPA Palace Wiechlice equipment.
  16. Children and adolescents up to the age of 18 can use the SPA Palace Wiechlice only in the presence of a parent or legal guardian.
  17. We would be grateful to you for reporting to Pałac Wiechlice staff any irregularities, faults, comments that may have an impact on the quality of the services rendered by the Pałac Wiechlice SPA.
  18. For your own safety and the safety of others, please follow these rules.